Janissaries and Chinese Eunuchs

Eunuchs and Janissaries In the ancient world, both the east and the west , they had their special system. It depended on the culture of these countries and what they used to. For example, in ancient Chinese, the court was full of maids, princess, concubines and the queen. But there were plenty of works which was too dirty or too hard for maids to do. They needed men. Not only the high-blooded was super Important, but also they might Influence the power if they colluded with each others. The emperor certainly could not stand them. So he made a decision that castrating the eunuchs. Term hundreds of years, there were a good deal of eunuchs that tried to rebel, tried to rob or steal the power. Eventually emperor forbid eunuchs to ask anything about politics. It did work. Janissaries was also the salary group which worked for emperor. However, It recruited the children from 7 to 10 years old by devilries. They must be trained for more than 10 years and then they fight as the strongest and honesties army Instead of doing dirty and heavy work In court. The reason why they are the honesties people was not only the ten-year train but also the agreeable reward.It seems that every officers, provincial governors even the vizier, one of the powerful jobs chose their generation from Janissaries. Such a considerable bonus was great enough to make Janissaries do their best for their lord. However, the ages from 7 to 20 are supposed to be the most wonderful memory for each person. Disclaimers broke them and take back a bloody battleground. I can not stand it. Although eunuchs can not have fun with their dream lover, but that was their choices. They wanted to get a life without poor . Those were what they paid for. Janissaries can choose nothing. It was unfair. It was not humanistic.

Female characters from Of Mice and Men by John Steinbeck and from The Withered Arm by Thomas Hardy Essay

Compare the presentation of two female characters, one from Of Mice and Men by John Steinbeck, and one from The Withered Arm by Thomas Hardy, Pay close attention to their roles as outsiders. In these works of prose fiction, both authors write about women confronted by circumstances that make their lives very difficult. The women are, or become, outsiders of one sort or another. You will need to: show your knowledge of both texts Use quotations to support the points that you make Show a knowledge of the life and times that each author was writing in Show what you understand the term outsider to mean. I am writing an essay comparing ‘Curly`s wife’ from the novel Of Mice and Men and ‘Rhoda Brook’ from The Withered Arm. John Steinbeck was born in 1902 and lived until 1968 was an American who lived in California this is where he wrote his novels. He always had jobs on farms during his highschool-years, or, as he was very much interested in science, helped out in local laboratories. After school John went to college at Stanford University but John dropped out of school without a degree to enter journalism in New York. He then returned to California to write novel writer. Of Mice and Men was the first novel that was recognised, Of Mice and Men was first published in 1937. In 1962 John Steinbeck got the Nobel-prize for literature. Steinbeck wrote Of Mice and Men. Of Mice and Men was a story about two men who move from Ranch to Ranch earning just enough money to last them the week. John Steinbeck wrote this story from experience he also travelled from ranch to ranch so knew what it was like to not have a life and have life plane just dreams to look forward to which were just distance dreams. Steinbeck expresses his feelings on life living on a ranch through Georges character, in the book George was always repeating his story on men living on the ranch and describes them as nobodies. John Steinbeck wrote Of Men and Mice during depression and wrote about two men George and Lenny as the loneliest guys in the world which were like him not going to stay alone they are different and they will achieve there dream and this is what John Steinbeck achieved. Guy swho lived on ranches were usually very lonely but John Steinbeck was not going to be lonely and when too old be useless he wanted to overcome his dream. â€Å"Guys like us, that work on ranches, are the loneliest guys in the world. They got no family. They don’t belong no place. They come to a ranch an’ work up a stake and then they go inta town and blow their stake, and the first thing you know they’re poundin’ their tale on some other ranch. They ait got nothing to look ahead to.† John Steinbeck then lived in California and wrote Grapes of Wrath a story about people who earned nothing and would work non stop for a slice of bread. Both Steinbecks novels are to do with money and people working so hard to become there dream like Lenny and George their dream was to have their dream house but it was out of their reach and they could not overcome it. Thomas Hardy was born in 1840 and lived until 1928. He lived in Dorset so knew a lot about the place he wrote the withered arm which was set in Dorset during 1825 although Hardy knew a lot about Dorset he set the novel before he was even born. Because the story was set so before his time he had to adapt his knowledge of Dorset to how it was in the 1820s his words had to be old fashioned and include long intense sentences to suit the play in the time it was set. Unlike John Steinbeck, Hardy wrote long sentences with old fashioned words. Thomas Hardy was educated locally and at 16 he worked for an architect. At 22 he went to London to train as architect, he then returned home, he then returned home in 1867 persue his chosen career to write novels. He had even started writing his first novel The Poor Man and the Lady, which was never published. Thomas Hardy wrote about fate and pentimizium, most of his novels were tragedies, and he appeared to grow more pessimistic in later life. He then stopped writing novels and returned to writing poetry. Thomas Hardy wrote the withered arm of which is his best known novel The withered arm DESCRIPTION OF STORY. Both the authors write about women confronted by circumstances that make their lives very difficult. The women are outsiders and are not loved and want a better life. Of Mice and Men written by john Steinbeck has a woman in, in the story her name is never spoken of she is referred to as Curlys wife as though she is his woman. She is the only woman on the ranch so is an outsider, she has no one to relate to. Curlys wife is presented in the Story Of Mice and Men as a tart or a flirt her clothing and her body language create a flirty atmosphere. Her clothing is very tarty she wears red clothing and red makeup and red was the colour usually worn by prostitutes so she is wearing these tarty clothes for attention. â€Å"Quote Curlys wife description† She wants to be looked at, her husband Curly is not giving her the attention she needs and she is feeling lonely and apart from the world, on her own and wants a friend or to be loved. Her husband Curly also lives on the Ranch and treats his wife as an outsider, curly doesn’t love his wife he just treats her as a sex object. The withered arm written by Thomas Hardy also has a woman in Rhoda Brook is made to feel as an outsider. Rhoda isn’t married and doesn’t have a partner, in those days to be a single mum was very unlikely so the people in her town thought she was a witch so she didn’t have many friends. Rhoda lives with her twelve year old son in father lodges cottage, Rhoda is very in love with Farmer Lodge but he has a very beautiful wife which Rhoda is extremly jealous of. â€Å"The thin woman who had not spoken was joined by a boy of twelve or thereabout.† Rhoda Brook is not very attractive she is pale, tall and thin. Unlike Curlys wife she isn’t beautiful so cannot use her beauty to attract men and get peoples attention. Rhoda is very jealous of beautiful woman so unlike Curlys wife, Rhoda is around other woman so isnt an outsider in that prospective she is an outsider because of men, she is neglected by men and is unlucky in love. Rhodas loneliness and emotional feelings only aid to the boys like Curlys wife she wants to be loved and cared about. Rhoda works on a farm as a ‘milking woman’. Curlys wife doesn’t work she is just a housewife for Curly. Curlys wife was very much like George and Lennie they all had a dream but none of them came true. Curlys wife’s dream was to be a movie star but she could not live her dream because she met Curly, they fell in love and he took her away from the natural world and placed her in a lonely neglected environment on the ranch. On the Ranch she is never spoken to because the men on the ranch don’t want curly thinking there is something going on with her wife and another man because he would kick them off the ranch. Curly and Rhoda are very different in appearance but very similar in personality and would be feeling very alike. Rhoda is very modest and lifeless unlike Curlys wife who seems to be very outgoing and flirtatious.

[Astronomy subject] Assignment Essay Example | Topics and Well Written Essays - 250 words

[Astronomy subject] Assignment - Essay Example This asteroid has an approximate diameter of 270 meters. Initial observations of the asteroid suggested a small chance (up to 2.7%) that the asteroid may strike earth probably on 13th April 2029. NASA has predicted 1 in 300 chance of the asteroid striking the Earth. But the results may change based on the day to day observations by NASA. With the development of new technologies, it may be possible to demolish any object which could be a threat. But this may lead to fragments of an asteroid striking the Earth. A thorough research should be carried out to understand the negative impacts of such an action. The motion or the orbit of an asteroid depends on many factors such as the gravitational pull of other planets or a satellite’s pull from solar wind. So it may be difficult to divert an asteroid and change its orbit. Asteroid 2011 CQ1 is a small 1 meter diameter asteroid which made a record close approach on February 4 2011. The Center for Meteorite Studies states that it passed within a range of 5480 KM over a region in the mid-pacific. It is the closest non impacting asteroid in the NASA asteroid Catalogue till

Zaras Supply Chain Management Strategy Essay Example | Topics and Well Written Essays - 1500 words

Zaras Supply Chain Management Strategy - Essay Example As one of the well-known Spanish clothing company around the world, Zara was able to come up with the clothing design that suites the unique preferences of most modern men, women, the young adults, and children. As of 2010, Zara managed to become the second largest clothing company within the global fashion industry (Zara 2011; BBC News, 2008; Manning-Schaffel, 2004).As one of the well-known Spanish clothing company around the world, Zara was able to come up with the clothing design that suites the unique preferences of most modern men, women, the young adults, and children. As of 2010, Zara managed to become the second largest clothing company within the global fashion industry (Zara 2011; BBC News, 2008; Manning-Schaffel, 2004). Ever since Zara was established by Amancio Ortega Gaona in 1975, this company managed to expand and open up to 2,692 retail store outlets all over 62 different countries around the world. To make the company able to rapidly expand its business in many count ries, the management group of Zara decided to hire the services offered by the Inditex Group with its global market distribution.Zara and Its Preferred Target Market Having a strong and powerful brand is even more effective when it comes to developing a special attachment between the clothing company and its target buyers.In line with this, one of the business strategies that Zara is currently using in order to win the attention of its target global markets is to select countries wherein they can effectively promote their brand   as a unique clothing designer and seller that is totally different from what other clothing companies are offering to its target consumers (Neumeier, 2006). By nature, clothing and fashion business offer homogenous products to the end-consumers. For this reason, Zara has been very focused and keen on being able to come up with new clothing designs that are relatively new to the eyes of its target market. Even though Zara is actually selling homogenous clo thing products to its target buyers, its ability to produce new fashion and clothing designs faster than what its close competitors like Gap or H&M could offer in the market gives them the edge to sell its clothing items at a premium price. Because of Zara’s ability to establish a strong positive brand within the global fashion industry, this company was able to capture the interests of millions of loyal â€Å"fashionistas† who are more than willing to spend more money just to be able to be the first one to wear its latest fashion designs and other related merchandises. This particular edge or business advantage enabled Zara to avoid spending large sum of money on its product advertisements (Aaker 1991). Actual Production and Distribution System of Zara Zara has always been trying to narrow down and make its supply

Employee Engagement and Employee Voice (Contemporary HRM Research) Essay

Employee Engagement and Employee Voice (Contemporary HRM Research) - Essay Example The role of employee voice in employee issues therefore very important in the operation of human resource management units since it has a significant influence on employee performance, employee views and also regulates the relationship between employers and employees. This paper examines the concept of 'employee voice'. It attempts to identify what that concept actually is and how it has evolved over the past 60 years The research then goes on to examine the position of employee voice after the Second World War and how it has evolved to this day. It will examine key concepts and ideas that define the phenomenon. Also, the research discusses the role of employee engagement in organisations. This is done from two perspectives. The first is the position of employers and the facades within which they deal with employee demands. The second is how the organization and the human resource department specifically, deals with employee voice. Finally, the paper will focus on the role of employe e relationships and how it affects the strategic position of organisations. It will be done by examining the business case of employee relations and how it is integrated into the communication plan of organisations. Employee Voice â€Å"For working purpose, we define voice as the expression of ideas, information, opinions and concerns as well as silence, such as withholding† (Greenberg & Edwards, 2009 p4). This means that voice refers to communication in the wider sense. There is no clearcut definition of employee voice. However, using this preamble, we can say that voice refers to the kind of feedback or message that employees give or seek to give to their employers in the workplace. From another perspective, this also means that where employees refuse to communicate or make any demands, it can also be viewed as some kind of a voice. This implies that communication from employees is essential for the success of organisations around the world. Employee voice therefore takes a different connotation all together. Its scope is wider than just making demands and asking management or the owners of a business to come up with certain actions or activities. â€Å"Employee voice is the term increasingly used to cover a whole variety of processes and structures which enables and sometimes empowers employees directly or indirectly to contribute to decision-making in the firm† (Armstrong, 2008 p200). This shows that employee voice is a kind of involvement of employees in the

Report to the Board of Directors - 3M Company Coursework

Report to the Board of Directors - 3M Company - Coursework Example In case of determination of impairment of assets, the management has adopted separate measurement techniques of evaluating the different units by categorizing them as profit making or loss making. The price-earnings ratio method has been used for profit-making units, the discounted cash flow method has been used for the loss-making units and the relative fair value method has been used for the changes in products offerings of the different units (Sofat and Hiro, 2008, p.84). The influence of the institutional context and the social context on the measurement choices for accounting treatment have been considered in the process of financial reporting. The necessary changes in the accounting treatment of the company to comply and align with the norms under IFRS have been suggested to improve the process of accounting and financial reporting. ... The contingent assets are also considered for PPE valuation. The management takes into account the historical experiences in evaluating the property, plant and equipment of 3M Company (Khan, 2004, p.49). Based on the past experience and reasonable justification of the related factors, the PPE valuation is carried out by the management. The management, however, believes that the accounting of PPE and the reporting of PPE valuation may differ from the actual value of the total property, plant and equipment. The determination of the value of property, plant and equipment takes into account, the related losses and depreciation of the assets. The valuation of the asset includes the cost of purchase and the cost of installation and other expenses incurred in bring the fixed asset to the location of usage. The cost of maintenance and losses if incurred are also adjusted to determine the value of PPE (Baker and  Powell, 2009, p.68). Apart from the cost or risks, the management also takes i nto consideration the expected flow of money from the use of fixed assets. The reward or the benefits of the assets are also taken into consideration for the purpose of PPE valuation. Evaluation of selected measurement model 2: Differences permitted in Asset Impairment methods and accounting treatment The asset impairment is recognized by the management of 3M Company when the reported value of the assets of the company is greater than the intrinsic values of the assets. The impairment method includes the determination of fair value of assets of the individual units of 3M Company and then comparing with the reported value of the assets of the individual units. The method

Questions about election maps Article Example | Topics and Well Written Essays - 250 words

Questions about election maps - Article Example The graphics used usually draw quick attention to the viewer and further provides broader parameters of animation. The other type is called the paper map or the static map and majorly signifies stillness in observation. It is more evident that digital online maps presents modern kind of viewer interaction summarized as follows. They can be updated regularly as opposed to static maps which are printed hence not up to date. Creating online maps have reduced the normal production rate. Consequently static maps involve more paper work during creation stages such that it slows down production process. Digital maps also have the ability to contain more information as large data can be downloaded while the static maps cannot contain large files due to the apparent storage limit. On the other hand static maps are found to be valuable in the sense that they provide vital aspects of the original information stored when effecting new changes. I therefore strongly believe in my opinion that digital online maps are more effective compared to static maps. This is majorly because digital maps have moved with the current trend of technology hence represents the modern face of successful invention with utmost accuracy and

New Right and 1970's - 1990's Essay Example | Topics and Well Written Essays - 1250 words

New Right and 1970's - 1990's - Essay Example Social issues came to the forefront of voters' minds. The New Right tackled these social and economic issues (Nelson 9). This paper will discuss the social, economic and political issues which contributed to the rise of the New Right in the 1970's and 1980's. It will also discuss the effects it had on the Americans. Economic, social and political factors, which led to, the rise of the New Rights There exists more than one explanation for the rise of the New Rights. Nevertheless, it is unlikely that people could specifically point out the factors that led to the development of the New Rights (Vaguer 16). This is with a regards to the Conservatism era, which could be viewed as a continuation of an already set American tradition. The Conservatism era joins religious, moral and political principles into one thematic philosophy. One of the major factors for the development of the Conformist Right is as a counteract response to the liberalism of the counteract-society. The counteract-socie ty of the 1960s brought about the dismissal of family morals, spiritual ethics and the extensive distrust in the government set up. One could predict that a hostile response would arise (Vaguer 23). The feminist movements, and in particular the fundamental parts of the feminist association, have indeed had a leading role in the growth of the post-war conservative group. They formed the counterattack group that opposed sexual liberalism (Vaguer 23). They were responsible of changing the responsibilities of women in the workplace and family to a much better state. This was when the general ideas of the feminist group promulgated. Another leading factor is that during the recession of 1970, unemployment and inflation concurrently increased. Budget deficits were starting to rise at alarming rates. Some countries were still at a progressive stage in the early ’70’s (Lowndes 12). The citizens held up social programs and voted down efforts to reduce taxes. By the end of the ` 70’s, a developed tax revolution had been under way, led by the overpowering passage in 1978 of Proposal 13 in California. It eased assets taxes, and increased Congressional support for the Kemp-Roth tax statement, which looked to ease federal income taxes by 30%. Supply-side money matters developed in the 1970s in reply to Keynesian economic strategy and the failure of demand management. This was to calm down Western economies in the stagflation of the 1970s. It drew on a variety of non-Keynesian economic deliberations, mainly the Neo-Classical School and Chicago School (Lowndes 17). The scholar pedigree of supply-side money matters have also been linked to early thinkers who date back to earlier years, such as David Hume and Jonathan Swift. A significant political icon who influenced the adoption of the New Rights was Ronald Regan. In Tehran, the Islamic army freed some captives at the time Ronald Reagan were sworn in to power (Nelson 34). With his triumph in 1980, a new Am erican conservative association took command. Republicans took command of the Senate as of 1980, and conservative ideology dominated Reagan's foreign and economic rule. His policies were of the supply side economics and stern antagonism to Soviet Communism that described the Administration's idea. Reagan's thoughts were adopted by the conservative Heritage Institution, which developed radically in its sway, in the Reagan reign (Nelson 35).

The relationships between prison inmates and correction officers in Essay

The relationships between prison inmates and correction officers in regaurds to violence - Essay Example The workshops are managed by inmate trainers, but with the support and involvement of outside volunteer co-trainers. AVP workshops are typically two or three days in length, depending on the specific module. Both inmates, as well as outside trainers are volunteers, their qualifications being completion of all AVP modules in addition to the "train-the-trainer" workshop. Participants start with the basic workshop, progress to the advanced, and from there to the adjunct modules which include Bias Awareness and Manly Awareness. The ethnographic study, completed in May of 2001 (Sloane 2001), suggested that AVP participants' behaviors were modified by their involvement in these workshops. Prisons are essentially closed institutions. To all but the state employees who work in them, the prisoners confined in them and the officials who are permitted access, prisons are generally hidden from public view. Under special authority extended to the Correctional Association since 1846, members of its Prison Visiting Committee can enter prisons, interview inmates and staff, and communicate their findings and recommendations to state policymakers and the public. While the Correctional Association does not have authority to mandate change, it uses its knowledge of prison operations to advocate for reform to those who do have that authority. Based on observations of the Correctional Association's Prison Visiting Committee from visits to 25 state correctional facilities conducted between March 1998 and October 2001, key problems and areas for reform based on conversations with hundreds of inmates and correctional staff are mentioned here and/or described in the individual prison reports: - Youth Assistance Programs in which inmates and correction staff volunteer as counselors to at-risk youth from the community; - The "Puppies Behind Bars" program, where inmates train puppies to become seeing-eye dogs; - The piloting of an in-cell substance abuse treatment program for inmates in disciplinary confinement; - Mandatory academic programming for inmates who read and/or have a math score below the ninth-grade level; - Parenting programs featuring structured groups and parenting education classes; - Family visitor centers at 36 facilities to provide inmate family members with a place to refresh themselves prior to entering the prison; - The installation of Automatic Electronic Defibrillators in every state correctional facility; - Aggression Replacement Therapy provided by trained inmate facilitators to help prisoners identify and control aggressive behavior; and - Earned Eligibility and Merit Time programs, which reward certain nonviolent offenders who meet various program requirements with the possibility of early release. Motivation levels at the start of the workshops

Econ308 Final paper Essay Example | Topics and Well Written Essays - 3000 words

Econ308 Final paper - Essay Example n not only were the methodological analytic methods altered, but what was analyzed shifted from a concern with examination of the holistic system, as evidenced in theories of production, labor theory of value, and capitalist accumulation, to theories that were primarily concerned with the rational choices of individuals. While neoclassical economic theorists presented their theoretical models as a progression on the deficiencies of the classical model, the extent to which the neoclassical model is a progression on the flawed classical model is debatable. Although there are clear methodological differences dividing the classical and neoclassical approaches, a convincing argument could be made that the neoclassical model merely abandons the concerns of classical economics for an approach more suited to quantitative analytics. In investigating the extent that neoclassical economics can be deemed a progression on the classical model, this essay examines the trajectory of the classical and the neoclassical economic models, considers the extent to which their theoretical concerns overlap, and finally investigates the extent to which the neoclassical model can be termed a true progression on the classical model, or if the two model constitute separate approaches. There are a number of differences and similarities in the issues that classical and neoclassical economics address. Researchers locate the major distinguishing factors in the area of methodology, value theory, and economic analysis. In classical economics economists ask a number of central questions; these issues include the nature of economic growth, and how is wealth distributed between the forms of wages, rent and profit. In investigator these concerns classical economists approach the issues from a social science perspective. They emphasized how goods are accumulated and how surplus accumulation is implemented; as a result classical economists from Adam Smith to Karl Marx were primary concerned with the

Different Types of Documents Produced in a Business Environment Essay Example for Free

Different Types of Documents Produced in a Business Environment Essay The different formats in which text may be presented are font typefaces, headings, font size, effects (bold, italics, underlined), colours and text boxes. We can format text in paragraphs, tables and columns. We can add bullet points, headers and footers. We can also add tables, graphs, diagrams and flowcharts as a clear way to represent data and processes. 1. 3 Explain the purpose and benefits of producing high quality and attractive documents The documents you produce for your organisation are an image of representation of your organisation. So it creates an impression on the reader about the standards of the organisation. A good quality document that looks good to the audience can gain more customers and increase the company’s reputation. The quality of your documents is a reflection on you. 2. 3 Describe different types of technology available for inputting, formatting, and editing text and their main features A keyboard and mouse would be the main technology to insert text into a computer. When using a keyboard you press the specific key for each character that needs inputting, and this is transferred on to the computer screen, in a word processing program. A mouse helps you navigate on the computer screen to select the programs to select the programs to open and view and type the text. Another form of inputting could be copying and pasting information from the internet or another document. You could even use a scanner to input text and transfer documents into the computer. Within the Microsoft Word package, you have the following tools to format the text to make it look high quality: -WordArt: this includes effects such as shadows, outlines, colours, gradients, and 3D effects that can be added to a word or phrase. WordArt can also bend, stretch, rotate, or modify the shape of the text. -Page layout: the arrangement of text, images and other objects on a page. -Columns: this is a vertical division of text on a page, usually found in the layout of booklets, newspapers, magazines and leaflets. -Paragraphs: usually a distinct, short section on a document/ piece of writing, usually with a single theme. -Headers and footers: A header or footer is text or graphics that is usually printed at the top or bottom of every page in a document. A header is printed in the top margin; a footer is printed in the bottom margin. The types of technology that are available to edit text are: -Spell check: a computer program that identifies possible misspellings in a block of text by comparing the text with a database of the correct spellings. -Grammar check: this is a tool on Microsoft programs that gives you helpful hints to improve your sentence structure. -Find and replace: this is a function that allows you to search for a particular word in a document and replace it if you need to rename more than one word. 3. Explain the benefits of agreeing the purpose, content, style and deadlines for producing documents. The audience of a document is the group of people for who it is written for. Therefore, documents should be designed to meet the needs of the expected audience. You need to know the purpose of the document so you know what and how to produce it, for example, if it is advertising for young people you would want it to be eye catching and in a style that will appeal to them. It is important to agree the content so you can obtain the information, plan and organise the layout. Deadlines are important so you can plan other work around it and complete the document on time. 3. 2 Outline different ways of organising content for documents. To organise the content you require for a document, you first need to find out how the document is to be presented and the information that is to be included. But ways you could organise content could be: -Bullet points -Alphabetical ordering -Chronological order -Headings -Text -Graphs -Text boxes You should then store all the information needed safely and with clear file names. 3. Outline ways of integrating and laying out text and non-text. Text and non text can be integrated easily with Microsoft Word or Publisher. There are many ways of laying out a document, using columns, graphics, and blocks of text, headings, background colours, images and white space and wrap text around; which helps you to work around with its different features to get a consistent format. Also there are other office applications that help with integrating and laying out text and non-text, for example, Excel and PowerPoint, help with integrating text and non-text in spread sheets and slides. Many organisations use a logo on all their printed materials and their documents often have a very specific style. This will be achieved by always using the same fonts, font sizes, text and page colours and page layout. 3. 4 Describe ways of checking finished documents for accuracy – including spelling, grammar and punctuation – and correctness, and the purpose of doing so. When you have finished creating a document, you should review and check it thoroughly before sending or printing the document. Word documents have a spell check function, however even using spell check might not be completely accurate, therefore using a grammar check on the document as well, will be more beneficial. After doing the spell and grammar checks, you could ask another colleague to proof read your work – having a proof reader can help highlight problems as they are a fresh set of eyes that have not read the document. Re-reading the documents several days after completing, may refresh your mind to notice any corrections and adjustments. It is beneficial to compare the final version with original notes and rough drafts. All of these checks are to ensure that your document that you want to make is fit for purpose and correct before showing to a senior member of staff or production of the document. 3. 5 Explain the purpose of storing documents safely and securely, and ways of doing so. Any document with any sensitive information should always be stored safely; electronically or physically. For example, -A filing cabinet which can be locked, as it may be required for future use/reference. Storing confidential documents electronically should always be stored with password protection, on a safe and secure operating system. -Locking your computer if you’re leaving your desk, even if it is for just a few minutes. -Being aware who is around you or your desk when dealing with documents with confidential information on. 3. 6 Explain the purpose of confidentiality and data protection when preparing documents. Any form of personal information held about a person within a company is protected under the Data Protection Act; this means all data should be kept confidential. This is significant to ensure nobody will be able to get the data and pass the information on. Confidentiality is very important when preparing documents, because Oxfordshire County Council is involved with a lot of personal data: †¢Full names †¢Contact details (addresses and phone numbers) †¢Records When preparing documents we need to be aware of what we are including in the document, for example if you are adding a photograph, do you have the right permission to use it? As a company, in order to protect the users and the owner, confidentiality must be observed. 3. Explain the purpose and benefits of meeting deadlines. If deadlines are valued and meeting those deadlines is enforced, expectations are consistent. It is important that you produce your work to the best possible standard in order to meet the requirements of the person setting the task. This will show you are responsible and trustworthy and you can be relied upon to get things completed. You may not know who else might be waiting for your work; it could have to be passed on to someone else. This may cause problems and delays in the workplace and could affect team relationships.

Premier Hand Car Wash Analysis

Premier Hand Car Wash Analysis By researching and studying all these factors it can be shown to specific groups or individuals that acquire of facts that relate to the organisation or are willing to gain knowledge from for future success or studies. Background Premier Hand Car Wash is located on Level 1 entrance of Bathurst Street Liverpool Westfields shopping centre. The company employees for six (6) workers and the owner himself and has currently been running the business for over five (5) years. Premier Hand Car Wash has no true competitors that are trying to offer the same quality and service, most are try to compete on pricing alone. Premier Hand Car Wash main responsibility is to provide a high quality service, also besides washing provide immense customer service. Mission The mission of Premier Hand Car Wash is to provide top quality washing and detailing service for all vehicle owners in the western suburbs around Liverpool. The business will strive on keeping works satisfied in order to maintain a high level quality of cleaning at all times and leave customers blissful Develop marketing strategies SWOT analysis on Premier Hand Car Wash Strengths Location. Variety of Services. Customer demand. Weakness Pricing. Capacity (limited to certain amount of cars due to it being a car park and not enough room.) Rain. Winter. Opportunities Learn from other service and adjust and accept change to the organisation. Place a suggestion box for further ideas from customers on what they would like from services. Look for sponsors to assist the company with sprays and other clean utensils. Threats Local Competitors. Self clean carwashes. Automatic carwash. Market Segments The strategy used by Premier Hand Car Wash is to attract as many repeated customers as possible because it is easy to retain them but hard to build new ones, especially during the winter seasons. The location that the car wash is set is perfect for all types of customers that are going shopping for several hours and want to leave their car with our company to be cleaned and also be waiting for your arrival. Premier Hand Car Wash doesnt just target one specific age group; they target customers by the type of vehicle that they own. Premier Hand Car Wash believes that the type of car you have tells you a great deal about the service youre willing to purchase and to what standard/detail it requires. The following will explain customer profiles: New car owner: These customers are most likely to use a basic wash service; these customers bring their vehicle for a wash or detailing on a regular basis. The goal/aim with this customer is to keep their car looking as good as it did when it was purchased from the car lot. Sport car owner: These are usually the younger or middle aged group of men that try and retain the new look of their cars. This group will require at least once to two times a week of a basic wash, also occasional will request a deluxe wash or wax and polish. Older car owner: These people have owned a car for several years or are unable to clean it themselves. Either way they require their cars to look in the best possible shape they can. Dealerships : There are a few dealerships located within 10km from Premier Hand Car Wash therefore every so often they use a basic car wash service to detail their products before they are sold or put on sale. Trends in the Market Trends affecting business and Competitors/ Potential Competitors: Premier Hand Car Wash in the past one to two years has had an increase of 40% in competitors ranging from: Automatic carwashes Hand washes However these two areas of cleaning have taken a large sum of the consumers due to better pricing or certain discounts/additives on washes. The closest competitor is located at Orange Grove, were it has facilities to many take-away stores also availability to Harvey Norman; the other two are located further out on Hoxton park road and offer free coffee on every visit that you purchase a wash. Competitors Prices: Competitors Name Pricing Automatic Car Wash/ Do it yourself Automatic Which offers a Basic Wash (exterior only) priced at $33 Do it yourself Price at $1 dollar every 1minute for every machine Organ Grove Hand Car Wash Basic Wash $20, Deluxe Wash $33, Waxing Polishing $100 Hoxton park Road Car Wash #1 Basic Wash $23, Deluxe Wash $31, Waxing Polishing $115 Hoxton park Road Car Wash #2 Basic Wash $25, Deluxe Wash $32, Waxing Polishing $98 Even tho these competitors have taken a quit large sum of the customers, Premier Carwash still holds its name for the most quality wash in the local area of small business. The car wash is thinking of reducing prices up to 15% so that their prices, saving the consumers $5-$15 per wash*(includes only for: deluxe wash/waxing and polish) this is so it pushes more customers into purchasing the more expensive product increase funds and at the same time recovering lost customer and eliminating potential threats due to low pricing. Advantages/Disadvantages of choosing Premier Hand Car Wash over competitors: Advantage of Premier Hand Car Wash Disadvantage of Premier Hand Car Wash Greater Knowledge due to longer experience Higher quality rate Reputation Location that has a number of facilities to visit while waiting Insured encase of damage to vehicle Excellent customer service skills Safe sprays and cleaning products Highly priced No discounted rates No free coffee or tokens to offer Insufficient room More company promotion needed to advise individuals due to being underground in a parking lot. Ethical and Cultural marketing objectives Some appropriate marketing objectives are as follows: Gain 500 new customers with the first year of setting standards Clean at-least 30 cars minimum a day Expand in the number of car parking spots reserved to the car wash by 10% within 2years time Leave 95% of customers satisfied every day Marketing strategies to achieve Objectives The main strategy to achieve marketing objectives is the need for a professional detailer and has at-least a certificate 4 in car detailing and if one hasnt been found training for an individual must be paid for to do so. Reason for this is high end sports cars or luxury cars come in and ask for a detailed wash no one on site apart from the owner can work on the car. Marketing Mix Financial effects Sales 2006Â   2007 2008 Full Wash $26,080 $22,320 $44,616 Exterior Wash $15,654 $23,650 $41,574 Interior Clean $13,160 $9,009 $11,712 End User Detail $18,060 $20,985 $43,425 Business Fleet Washes $9,150 $7,225 $13,838 Car Dealership Details $35,580 $33,150 $77,040 Total Sales $117,684 $116,339 $232,204 The above diagram demonstrates the sales that Premier Hand Car Wash had over the years and indicates that the business had a good start with $117,684 which then down sided and earned $1,000 less than the year before it. Many things happen during this year which impacted the companies decline stage which was mentioned in the previous statements, the matters that affect it was low advertising, competitors grew by almost 40% threw automatic carwashes and other competitive hand carwashes. Once the company put strategies in place and decreased prices and maintain quality and increased advertising it had shown in 2008 their money doubled in that year. Volume Chart Volume Chart for One Month of Supplies The above graph shows that most of the companys profits come from interior and exterior services. Most of the extras and other service that have been purchased dont get much profit but there for dont have to be purchased for the next five to six months so in the long run sufficient amount of funding is produced from them. Product life cycle The above diagram demonstrates is the product life cycle. During the Launch of the product there were certain needs that organisation like car washes desired from the high end high pressured vacuum cleaners. Once the product had entered the introduction and growth phase it started to progress highly and reaching its highest points during maturity and saturation phase. Once there was an updated version of this the product it had become clear it was unfavourable and this is where possibly certain percentage of customers might have left to competition due to upgraded technology. Alternative Distribution Channels There is no need for alternative distribution channels because it is a direct service. But if there was a need for selling of car sprays and cleaning utensils the advantages of using an alternative distribution channel would be, it can provide intensive market sales and bigger profit margins than the original one, frat rates are cheaper, quicker delivery process. Levels of Customer Service By having certain customer promotional activities such as VIP card for regular customers, this is encourage them to stay with the company for longer periods, the card is only offered to regular customers which certain gifts are added (some gifts could involve: free coffee, movie tickets, free car wash every 3rd visit) or discounted prices from each visit, while normal pricing is offered to day to day customers. Customer Service Standards By setting the following into an everyday work activity it proven to improve quality let alone customer satisfaction, the following is an example of some standards that can be put in place: A checklist can be created detailing and recording the cars appearance before and after Premier Hand Car Wash as completed their service KPI measures for the minimum requirement of acceptable work. EG: Floor and seat cleaned spotless but stains that cant be taken off are left as they are Also a suggestion box is a good idea to be left for customer to evaluate team performance Once these activities have been completed to a successful rate alongside many more. Customers will start paying more for the service you put forward allowing the organisation to increase sales and gain more profit while the customer is left satisfied with a quality finish which benefits them. Promotional activities Internet forums Sunday Telegraph Due to the car wash not having one specific age group to target it makes it tough to plan what the customer is willing to see as an advertisement and also because they are a small business its roughly impossible to fund large amounts of money for television advertisements. This is why other forms of advertising must be arranged and they are as follows: Flyers Mail box drop offs Discount tokens Every 10th wash get one free Prizes -Chance to win your own home cleaning set Implement Strategies Recruiting Process Advertising Process to find employees: Premier Hand Car Wash The recruiting stage will be done by the owner this is due to the organisation being a small business and not having excess funding towards human resources to do advertising and inducting which might be a long process. The job advertising will be done within the centre; signage will be posted up on a window of the carwash building also on the entrance towards the staircase. If no worker has been found in between 2-3 days, then it will be posted on seek.com or carrerone.com website. The process Premier Hand Car Wash use saves a large amount of time due to so many people going past this signage and reading it and also saves the company plenty of money for not calling HR and paying them to recruit an individual. Experience and Educational needs for job: No previous education or experience is needed, all you have to bring to the job is a dedicated attitude and is highly self motivated and have good English speaking skills and have good customer communication skills. Recommended Training: When a new team member arrives to the carwash the owner introduces him to all the employees and asks the staff to teach him/her the skills that are needed. The training takes two days of learning the basics in each area of cleaning vehicles. Also while in training your pay is deducted in half because you cant perform as well. Working hours: The owner of this business will be calling the employees two to three hours before their shift starts this is because he offers only casual jobs and wants to know also who is serious about the job and who isnt by doing this tactic. The employees will be called only on the days that they are available, the longer the employee stays within the organisation the more stable his/her job becomes and a timetable of working hours is created instead of calling when they are needed. Action Plan Name of Duty Action Who is Responsible Time of Shift , Break and end shift Date Interior Cleaning Vacuuming Wipe down interior plastics Clean bad odour Fred Jacob Start Shift at 8am 20/11/10 30min Break at 12pm Finish work 5pm Wash Bay Rinses car Soaping it Using poisons to kill off stains and other markings Anthony John Start Shift at 8:30 am 20/11/10 20min Break at 1pm Finish work 5pm Wiping down Using cloth to wipe down car Tyre shine Double checking everything is clean Window cleaning Alex Milos Start Shift at 8am 20/11/10 30min Break at 11:30pm Finish work 5pm Driving cars and meeting dead lines Maintain schedule Drive cars in and out parking lot Communicate with customers Money handle Johnny Start Shift at 7am 20/11/10 30min Break at 12:30pm Finish work 6pm Promotional Activities over 1 year Advertisement Costing Flyers $800 Website $14069 Prizes $550 Sunday Telegraph $2100 Monitor and Improve Monitor Marketing Performance The monitoring of marketing performance will be done through these key performance indicators: The use of data bases to measure promotional methods Number of visits to internet forum/website Increased parking space becoming full Number of calls about products done through advertisement by flyers, mail box drop offs and posters Contingency plans The way the car wash will work on its contingency plan is by asking the consumer at the end of the cleaning producer how they took notice of the company. From this Premier Hand Car Wash has been given valuable information that they can record. This is because if they are posting adds on the internet and paying for the site to stay up and progress is not coming from that section they can spend less time and money on that section and more on flyers/mail box drop offs if that is where all their customers are finding out about their organisation.

Transition Elements as Deep Level Dopant

Transition Elements as Deep Level Dopant HIGH RESISTIVITY SILICON: DEEP-LEVEL DOPING COMPENSATION USING ELEMENTAL GOLD INTRODUCTION 1.1  Research Background Monolithic microwave integrated circuit (MMIC) is a microwave circuit in which both active and passive components are fabricated on the same semiconductor substrate [1]. The development of MMICs has been augmented by the high demand for high-speed devices operating at microwave frequency ranging between 300 MHz and 300 GHz. Their advantages of being small, light, and cheap in large quantities have allowed the proliferation of high frequency devices such as cellular phones. However, a problem will arise when standard silicon (Si) substrate is used to operate in super high frequency environment (SHF). The high absorption of microwave power will be caused by the background free carriers present in the substrate [2]. Therefore, low loss and high resistivity substrates are needed to eliminate the problem. It can be achieved by reducing the number of background free carriers in the substrate which result in degradation of circuit performance. The III-V semiconductor materials such as GaAs, GaN and InP has been widely used in the production of high resistivity substrates due to their wide bandgap nature. However, the wafer diameter produced using III-V materials is typically from 4 to 6 [3]. This increases the cost of production since the standard wafer diameter for modern CMOS technology is 12 [4]. Furthermore, the lattice-mismatch problems will complicate the fabrication process, causing the cost to increase. Therefore, Si has been considered to be an alternative material for the III-V semiconductor compound due to less fabrication complexity and cost. However, the background impurities such as boron will enter the silicon during monocrystalline Si growth causing the increase in substrate losses at microwave range [5]. There have been efforts to use the silicon-on-insulator (SOI) technologies and silicon-on-anything (SOA) to overcome the problem. The SOI wafers can be produced by several methods: silicon-on-sapphire (SOS), separation by implanted oxygen (SIMOX), bond and etch-back SOI (BESOI), Smart Cutà ¢Ã¢â‚¬Å¾Ã‚ ¢ [6], and epitaxial layer transfer (ELTRAN ®) [7]. For SOS approach, a thin film of Si is epitaxially grown on sapphire substrate as shown in figure 1.1. Meanwhile, the other four approaches use a similar cross section of SOI wafer as shown in figure 1.2(b) which consists of three layers: SOI layer (top layer), buried oxide (BOX) layer (middle layer) and silicon substrate (bottom layer). The purpose of the BOX layer is to electrically insulate a fine layer of SOI layer (where the circuits are placed) from the rest of the Si wafer. The SIMOX approach uses implanted silicon dioxide, SiO2 layer as the BOX layer to separate the top thin Si layer from Si substrate. Figure 1.1: Cross-section of silicon-on-sapphire (SOS) wafer [8] Figure 1.2: A schematic representation of bond and etch-back (BESOI) process [9] Apart from the mentioned approaches, BESOI, Smart Cutà ¢Ã¢â‚¬Å¾Ã‚ ¢, and ELTRAN ® methods involve the wafer bonding technique. For BESOI method, the thermally oxidised Si wafer (also known as handle wafer) is bonded to another Si wafer which acts as bond wafer as shown in figure 1.2(a). After the wafer bonding process, the top wafer will be etched to obtain the required thickness for SOI layer as shown in figure 1.2(b). On the other hand, implantation of gas ions, most commonly hydrogen is made after the oxidisation process for Smart Cutà ¢Ã¢â‚¬Å¾Ã‚ ¢ method as shown in figure 1.3. The implantation process is meant for layer splitting process to achieve required thickness of SOI layer after the wafer bonding process. The processes involved in ELTRAN ® method is shown in figure 1.4. The ELTRAN ® method uses similar procedures in Smart Cutà ¢Ã¢â‚¬Å¾Ã‚ ¢ with the difference in use of double layer porous Si layer instead of implantation of hydrogen ions. The advan tage of using Smart Cutà ¢Ã¢â‚¬Å¾Ã‚ ¢ and ELTRAN ® methods is that the initial wafer or seed wafer can be reused for the same process. Figure 1.3: Smart Cutà ¢Ã¢â‚¬Å¾Ã‚ ¢ process for production of SOI wafers [9] Figure 1.4: ELTRAN ® process flow based on seed wafer reusage [7] Meanwhile, the SOA technology is achieved by gluing a fully-processed SOI substrate to another substrate such as glass and alumina [10]. However, the on-chip dissipation which could cause thermal breakdown had been proven to be a severe issue [11]. Therefore, there is a need to look for the alternative to SOI and SOA wafers, which is the high resistivity bulk Si substrate. In 2009, International Technology Roadmap for Semiconductors (ITRS) had stressed the importance of high resistivity Si in radio frequency (RF) and analog/mixed signal (AMS) CMOS application [12]. There are generally two techniques for Si crystal growth: Czochralski (CZ) technique and float-zone (FZ) technique [13]. A simplified version of CZ puller, which is an apparatus used to produce monocrystalline Si ingots for CZ technique is shown in figure 1.5. The high purity polysilicon, known as electronic grade silicon (EGS) is melted in a rotating silica or quartz crucible. A seed crystal is placed in the melt and then slowly withdrawn from the melt. The molten silicon adhering to the crystal freezes or solidifies into a continuous crystal from the seed. The diameter of the crystal can be maintained by controlling the temperature of the crucible and the rotating speed of the crucible and the rod. However, the CZ process will introduce contamination to the monocrystalline Si due to the presence of oxygen, carbon monoxide and impurities such as boron and phosphorus. Figure 1.5: Czochralski crytal puller. CW represent clockwise rotation and CCW represents counter clockwise rotation [13] The FZ process, on the other hand, produces Si crystals with lower contamination as no crucible is used in the process. FZ crystals are mainly used for high power and high voltages devices due to its high resistivity. There is a commercially available high resistivity FZ-Si technology called HiResà ¢Ã¢â‚¬Å¾Ã‚ ¢ [14]. The bulk resistivity of Si produced through HiResà ¢Ã¢â‚¬Å¾Ã‚ ¢ is up to 70 kÃŽÂ ©-cm, which is suitable for future GHz and THz application. However, it is not suitable for modern CMOS processing since its maximum wafer diameter is limited to 8, which will increase the cost. Therefore, there is a need to produce high resistivity bulk CZ-Si substrate due to its low fabrication cost. Therefore, CZ process is still the most widely used method in the manufacturing of single crystal silicon. In 2003, Mallik et al. [2] introduced a new idea in developing a semi-insulating silicon through a method called deep-level doping concentration using 3d transition elements. It showed that there is possibility to produce high resistivity bulk CZ-Si substrate using deep level doping compensation. Following this work, Mallik et al. [5] managed to produce CZ-Si bulk substrate using Mn with resistivity of up to 10 kÃŽÂ ©-cm. Jordan et al. has also used Au to produce CZ-Si wafer with bulk resistivity of up to 180 kÃŽÂ ©-cm [15]. The use of Au-compensated high resistivity bulk Si substrate has been proven by Nur Z. I. Hashim et al. to be able to suppress the parasitic surface conduction (PSC) effect [16]. 1.2  Problem Statement The idea introduced by Mallik et al. [2] on developing high resistivity bulk Si substrate through deep-level doping compensation is solely based on p-type CZ-Si. Even though high resistivity bulk Si substrate has been proven to be achievable using p-type CZ-Si, it has been shown in the work by Jordan et al. [15] that higher magnitude of Au-compensated high resistivity bulk Si substrate can be achieved by using n-type CZ-Si. The potential and problem of using transition elements other than Au as the deep level dopants to produce high resistivity bulk n-type CZ-Si substrate have not been discussed by the work mentioned above. 1.3  Objectives of Research There are three main objectives that must be met in this research project: To investigate the potential of using transition elements as deep level dopant for n-type Si substrate as compared to p-type Si substrate. To analyse the result obtained through numerical calculation using MATLAB by comparing it with the experimental data. To make comparative study on the resistivity and effectiveness of the high resistivity bulk substrate produced using n-type CZ-Si with other materials such as III-V semiconductor materials. 1.4  Scope of Research The scope of this project is to analyse the resistivity plot generated by numerical calculation using MATLAB. The potential and effectiveness of each of the transition elements as deep level dopants for n-type CZ-Si will be discussed in this work. The fabrication and experiment of high resistivity bulk n-type CZ-Si substrate will not be conducted in this work. The experimental data used for comparison with the result of numerical calculation is obtained from Dr. Nur Zatil Ismah Hashim which was done at Southampton Nanofabrication Centre in 2015. LITERATURE REVIEW 2.1  Introduction There are several methods to produce high resistivity bulk Si substrate, namely proton implantation method, helium-3 ion irradiation and deep-level doping compensation method. Both proton implantation method and helium-3 ion irradiation use the charge trappings to reduce the current conduction by background free carriers. Meanwhile, the deep-level doping compensation method use the deep dopants to compensate the shallow dopants in the Si substrate. 2.2  Proton Implantation Method One of the methods to increase the resistivity of CZ-Si substrate is through proton implantation method. The bombardment of protons into Si bulk structure will create defects which can trap mobile carriers. Therefore, the carrier lifetime is low due to the presence of defects, which prevents the mobile carriers from conducting current freely in the substrate. Table 2.1 summarizes the studies conducted to produce high resistivity bulk CZ-Si substrate using proton implantation method. Table 2.1: Studies on high resistivity bulk CZ-Si substrate using proton implantation method. Contributor Year Proton Implantation Energy (MeV) Resistivity of the Produced Substrate (ÃŽÂ ©-cm) Li 1989 0.18 103 Liao et al. 1998 30 106 Wu et al. 2000 10 106 Rashid et al. 2002 17.4 105 In 1989, Li [17] managed to produce a high resistivity layer beneath Si surface layer using proton implantation and two-step annealing process. The implantation of proton and annealing process formed the buried defect layer with a resistivity of up to 103 ÃŽÂ ©-cm. Meanwhile, Liao et al. created semi-insulating regions within silicon substrate with a resistivity of 1 MÃŽÂ ©-cm [18]. It was achieved by bombarding proton beams at 30 MeV from a compact ion cyclotron to the surface of Si substrate. Following this work, the Si substrate with similar resistivity had been produced by Wu et al. using a lower proton implantation energy, which is 10 MeV [19]. In 2002, Rashid et al. reported a Si substrate with a resistivity of 0.1 MÃŽÂ ©-cm produced through their six-step implantation method using an implantation energy of 17.4 MeV [20]. The high-Q inductors and high transmission gain integrated antenna have been realised on the high resistivity Si substrate by Liao et al. and Rashid et al. respectively [18], [20]. However, the high process cost is needed for proton implantation method as an enormous dose of 1015 cm-2 to maintain the resistivity of the originally 15 ÃŽÂ ©-cm Si substrate to be higher than 1014 ÃŽÂ ©-cm [21]. 2.3  Helium-3 Ion Irradiation Technique In 1987, helium-3 ion irradiation technique has been used for carrier lifetime control of silicon power devices [22]. The charge trappings created by the helium irradiation and Coulomb scattering of the charged trap will prevent the conduction of current by free mobile carriers in the substrate [23]. Therefore, a high resistivity Si bulk substrate can be realised by the reduction in carrier lifetime. In 2014, N. Li et al. reported a high resistivity region created within CZ-Si substrate with a resistivity of over 1.5 kÃŽÂ ©-cm using a dose of 1.51013 cm-2 of helium-3 ions [24]. The produced high resistivity Si substrate has been used by N. Li et al. in both work for substrate noise isolation improvement in a CMOS process and quality factor improvement in on-chip spiral inductors [24], [25]. R. Wu et al. has also used helium-3 ion irradiation technique in their work on radiation efficiency improvement in 60-GHz on-chip dipole antenna [23]. The helium-3 ion irradiation technique has the advantage of saving the product cost up to 97% as compared to proton implantation method by reducing the dose amount from 1.01015 cm-2 to 1.51013 cm-2 [24], [25]. However, the helium-3 ion irradiation technique is comparably less studied and the problem associated with this technique has not been discussed in the work mentioned above. 2.4  Deep-Level Doping Compensation Method The idea of creating high resistivity bulk CZ-Si substrate using deep-level doping compensation has been proposed by Mallik et al. in 2003 [2]. The basic principle of this method is compensating shallow impurities with deep impurities, i.e. shallow donors are being compensated by deep acceptors (as shown in figure 2.1) whereas shallow acceptors are being compensated by deep donors (as shown in figure 2.2). Figure 2.1: Compensation between shallow donors and deep acceptors [26] Figure 2.2: Compensation between shallow acceptors and deep donors [26] As illustrated in figure 2.1, deep acceptors introduced an energy level at EA, which is close to the intrinsic Fermi level. The deep acceptors which are negatively charged attract the minority carrier holes to be trapped at EA level. The electrons from shallow donors are initially excited to the conduction band, then fall to EA level to recombine with the holes. On the other hand, the positively charged deep donors introduced an energy level at ED as shown in figure 2.2. The minority carrier electrons are attracted and trapped at ED level while the holes from shallow acceptors will fall into valence band. The trapped electrons at ED level then fall into valence band to recombine with the holes. Therefore, there is no generation of free carriers which reduces the resistivity of the substrate in both cases. Figure 2.3 shows the resistivity of Si at 300K with a background boron concentration of 1014 cm-3, compensated using deep donor impurities with generic energy level positions below conduction band edge, ED. It can be observed that the resistivity of Si increases until a maximum value is reached while the concentration of deep donors, ND increases. The resistivity is low initially due to undercompensation caused by insufficient number of deep donors. The maximum value of the resistivity of Si is reached when deep donors exactly compensate the boron acceptors. Further increase in ND causes overcompensation which results in a fall in the resistivity of Si, making the substrate tends to become n-type. Figure 2.3: Calculated resistivity of Si at 300K as a function of generic donor concentration for background boron concentration of 1014 cm-3 [2] Table 2.2: Positions of energy levels of transition elements in Si [27] Element Donor level below EC (eV) Acceptor level above EV (eV) Co 0.89 0.82 Pd 0.84 0.9 Au 0.78 0.56 Ag 0.75 0.545 V 0.45 0.92 Mn 0.42 1.0 Pt 0.314 0.889 It can be noted that the resistivity peaks are sharper for ED which is lower than 0.3 eV while the resistivity remains high over a range of relatively low concentration values for larger values of ED. For small values of ED, almost all donors are ionised and take part in the compensation since the donor energy level is nearer to the conduction band than Fermi level. A slight increase in ND causes the resistivity to decrease sharply, changing the material to n-type. Meanwhile, for large values of ED, the donor level is near intrinsic Fermi level and less fraction of deep donors is ionised. Therefore, the compensation change gradually with the increase in ND and the resistivity remain high over a wide range of ND. The transition elements are used as deep level dopants as they introduce a pair of deep donor and deep acceptor levels into the Si band gap as shown in table 2.2. The deep dopant energy levels introduced by the transition elements pin the Fermi level near the middle of the Si band gap as shown in figure 2.4 [15]. Thus, high resistivity CZ-Si substrate can be achieved by capturing the free carriers by deep impurities, which reduces the concentration of background free carrier. Figure 2.4: Fermi level pin by deep levels introduced by transition elements [15] Figure 2.5: Calculated resistivity of Si at 300K as a function of Au, Ag, Co and Pd for three different background boron concentration in cm-3 [2] Figure 2.6: Calculated resistivity of Si at 300K as a function of (a) Pt (b) V and (c) Mn concentrations for three different background boron concentrations in cm-3 [2] Figure 2.7: Calculated resistivity of Si as a function of Au concentration for n-type and p-type Si with a shallow doping concentration of 1014 cm-3 [28] The transition element dopants are generally grouped into two categories: Au, Ag, Co and Pd are in first category whereas Pt, V and Mn are in second category. As illustrated in figure 2.5, the resistivity of p-type CZ-Si substrate increases with increasing concentration of the deep dopants in first category. The behaviour of impurities in first category is due to presence of both deep donor and acceptor levels very near intrinsic Fermi level of Si bandgap. For Au and Ag, the resistivity of Si reaches a plateau at the concentration of deep dopants over 1016 cm-3 for three different background boron concentration. The reason for the slight difference in the behaviour of Au and Ag is that the both donor and acceptor level is nearer to the middle in the Si bandgap as compared to Co and Pd. For the second category of deep dopants, the resistivity of p-type CZ-Si reaches a peak and then reduce sharply with the increase in the concentration of the deep dopants as shown in figure 2.6. The reason of the difference in the behaviour is that the impurities in second category have either donor or acceptor level near the intrinsic Fermi level. Therefore, the dopants in second category can only compensate for a single type of doped silicon substrate. The effect of using 3d transition elements as deep level dopants in n-type CZ-Si substrate has not been shown in the work by Mallik et al. Meanwhile, it is shown in the work by Jordan et al. that higher bulk resistivity of Au-compensated Si substrate can be achieved by using n-type CZ-Si as shown in figure 2.7 [28]. The n-type Au-compensated Si substrate with resistivity up to 70 kÃŽÂ ©-cm has been used by Nur Z. I. Hashim et al. for realisation of coplanar waveguides (CPW) on the substrate [29]. Therefore, the potential and problem of using 3d transition elements for deep level compensation in n-type CZ-Si substrate will be discussed in this work. 2.5  Summary The realisation of high resistivity bulk Si substrate using proton implantation method and helium-3 ion irradiation technique was studied. The fabrication of high-Q inductors and antenna has been done on the Si substrate produced using both methods. However, there are problems associated with both methods such as high product cost for proton implantation method and being comparably less studied for helium-3 ion irradiation. Therefore, the idea of creating a semi-insulating silicon substrate using deep-level doping compensation with 3d transition elements was proposed by Mallik et al. in 2003. The deep-level doping compensation method has since been well studied and used for the fabrication of coplanar waveguides and inductors by Nur Z. I. Hashim et al. References [1]I. D. Robertson and S. Lucyszyn, RFIC and MMIC Design and Technology. IET, 2001. [2]K. Mallik, R. J. Falster, and P. R. Wilshaw, Semi-insulating silicon using deep level impurity doping: problems and potential, Semicond. Sci. Technol., vol. 18, no. 6, p. 517, 2003. [3]Products Capabilities | EpiWorks, EpiWorks. [Online]. Available: http://www.epiworks.com/products-capabilities/. [Accessed: 28-Feb-2017]. [4]Global Manufacturing at Intel, Intel. [Online]. Available: http://www.intel.co.uk/content/www/uk/en/architecture-and-technology/global-manufacturing.html?wapkw=wafer+size_ga=1.16867193.1775779534.1436014173. [Accessed: 28-Feb-2017]. [5]K. Mallik, C. H. De Groot, P. Ashburn, and P. R. Wilshaw, Enhancement of resistivity of Czochralski silicon by deep level manganese doping, Appl. Phys. Lett., vol. 89, no. 11, p. 3, 2006. [6]Smart Cut technology, Smart Choice Soitec, Soitec. [Online]. Available: https://www.soitec.com/en/products/smart-cut. [Accessed: 28-Feb-2017]. [7]T. Yonehara and K. Sakaguchi, ELTRAN  ®Ãƒ ¢Ã¢â€š ¬Ã‚ ¯; Novel SOI Wafer Technology, vol. 4, no. 4, pp. 10-16, 2001. [8]S. Iwamatsu and M. Ogawa, Silicon-on-sapphire m.o.s.f.e.t.s fabricated by back-surface laser-anneal technology, Electron. Lett., vol. 15, no. 25, pp. 827-828, 1979. [9]G. K. Celler and S. Cristoloveanu, Frontiers of silicon-on-insulator, J. Appl. Phys., vol. 93, no. 9, pp. 4955-4978, 2003. [10]R. Dekker, P. G. M. Baltus, and H. G. R. Maas, Substrate transfer for RF technologies, IEEE Trans. Electron Devices, vol. 50, no. 3, pp. 747-757, 2003. [11]N. Nenadovic, V. DAlessandro, L. K. Nanver, F. Tamigi, N. Rinaldi, and J. W. Slotboom, A back-wafer contacted silicon-on-glass integrated bipolar process. Part II. A novel analysis of thermal breakdown, IEEE Trans. Electron Devices, vol. 51, no. 1, pp. 51-62, 2004. [12]RF and AMS tech for wireless communications, International Technology Roadmap for Semiconductors, 2009. [Online]. Available: http://www.itrs2.net/itrs-reports.html. [Accessed: 28-Feb-2017]. [13]S. M. Sze, Semiconductor Devices: Physics and Technology, 2nd ed. New York: John Wiley and Sons, 2002. [14]High resistivity silicon for GHz and THz technology, Topsil. [Online]. Available: http://www.topsil.com/en/silicon-products/silicon-wafer-products/hiresTM.aspx. [Accessed: 28-Feb-2017]. [15]D. M. Jordan, R. H. Haslam, K. Mallik, and P. R. Wilshaw, The Development of Semi-Insulating Silicon Substrates for Microwave Devices, Electrochem. Soc., vol. 16, no. 6, pp. 41-56, 2008. [16]N. Z. I. Hashim, A. Abuelgasim, and C. H. De Groot, Suppression of parasitic surface conduction in Au-compensated high resistivity silicon for 40-GHz RF-MMIC application, 2014 Asia-Pacific Microw. Conf., pp. 55-57, 2014. [17]J. Li, Novel semiconductor substrate formed by hydrogen ion implantation into silicon, Appl. Phys. Lett., vol. 55, no. 21, pp. 2223-2224, 1989. [18]C. Liao et al., Method of creating local semi-insulating regions on silicon wafers for device isolation and realization of high-Q inductors, IEEE Electron Device Lett., vol. 19, no. 12, pp. 461-462, 1998. [19]Y. H. Wu et al., Fabrication of very high resistivity Si with low loss and cross talk, IEEE Electron Device Lett., vol. 21, no. 9, pp. 442-444, 2000. [20]A. B. M. H. Rashid, S. Watanabe, and T. Kikkawa, High transmission gain integrated antenna on extremely high resistivity Si for ULSI wireless interconnect, IEEE Electron Device Lett., vol. 23, no. 12, pp. 731-733, 2002. [21]L. S. Lee et al., Isolation on Si wafers by MeV proton bombardment for RF integrated circuits, IEEE Trans. Electron Devices, vol. 48, no. 5, pp. 928-935, 2001. [22]W. Wondrak and A. Boos, Helium Implantation for Lifetime Control in Silicon Power Devices, ESSDERC 87 17th Eur. Solid State Device Res. Conf., pp. 649-652, 1987. [23]R. Wu et al., A 60-GHz efficiency-enhanced on-chip dipole antenna using helium-3 ion implantation process, 2014 44th Eur. Microw. Conf., pp. 108-111, 2014. [24]N. Li et al., High-Q inductors on locally semi-insulated Si substrate by helium-3 bombardment for RF CMOS integrated circuits, 2014 Symp. VLSI Technol. Dig. Tech. Pap., pp. 1-2, 2014. [25]N. Li et al., Substrate noise isolation improvement by helium-3 ion irradiation technique in a triple-well CMOS process, 2015 45th Eur. Solid State Device Res. Conf., pp. 254-257, 2015. [26]J. D. Puksec and V. Gradisnik, Influence of shallow impurity on steady-state probability function of multilevel deep impurity, 2000 10th Mediterr. Electrotech. Conf. Inf. Technol. Electrotechnol. Mediterr. Countries. Proc., vol. I, pp. 185-188, 2000. [27]W. Schroeter and M. Seibt, Deep Levels of Transition Metal Impurities in c-Si, in Properties of Crystalline Silicon, R. Hull, Ed. London: INSPEC IEE, 1999, p. 561. [28]D. M. Jordan, K. Mallik, R. J. Falster, and P. R. Wilshaw, Semi-Insulating Silicon for Microwave Devices, Solid State Phenom., vol. 156-158, pp. 101-106, 2009. [29]N. Z. I. Hashim, A. Abuelgasim, and C. H. De Groot, Coplanar waveguides on gold-doped high resistivity silicon for 67-GHz microwave application, RFM 2013 2013 IEEE Int. RF Microw. Conf. Proc., pp. 274-277, 2013.

Princess Diana Essay example -- essays research papers fc

Princess Diana was born The Honorable Diana Frances Spencer on July 1, 1961. She was the third female child to Viscount and Viscountess Althorp. Diana had two older sisters, Sarah and Jane and one younger brother, Charles. Her family was well off and Diana had a privileged childhood. The Spencer’s made their money as successful sheep traders in the 15th century. With their fortune they built Althorp House in Northamptonshire and acquired a family crest and motto – "God defend the right" (Morton 10). The Spencer’s occupied various offices of State and Court. When Diana’s was born her father was disappointed she was a girl. He was hoping for his third children to finally be a male heir to carry on the Spencer name. Diana’s father and the rest of the family wanted to know why her mother was only producing girls. Because of this, her mother was sent to a clinic for tests (Morton 10). She was only 23 at the time. This is ironic because today we now know the sex of the baby is determined by the father. Even though she was too young to understand, Diana believed she was to blame for her father’s disappointment. Finally, a few years later her mother delivered a boy to carry on the Spencer name. Although Diana had a beautiful christening at Sandringham Church with well-to-do Godparents, her brother Charles’s christening was a major event at Westminster Abbey. The Queen was the principal Godparent. The Spencer children were privileged but not snobbish. They were taught to accept people for what they are and not their position in life. The children never understood their titles until they went to school. Occasionally one of the royals would make a visit to the Spencer home and once in a while they would play with Princess Margaret’s sons, Princes Andrew and Edward. Diana remembers not liking to go to the Royal home, because it was big and spooky. Diana’s mother’s family, the Fermoy’s, w ere responsible for acquisition of Park House, Diana’s childhood home. King George V granted Diana’s grandfather Park House which was originally built for overflow guests from the Royal Sandringham House. It was a spacious property with an outdoor pool and a tennis court. (Morton 11). Diana loved to swim and play tennis at a child. The Spencer’s were linked by blood to King Charles II. They are also said to be linked by blood to seven American Presidents including Fra... ...eral on television. Her brother, Earl Spencer gave a tearful eulogy for Diana. His closed the eulogy by saying "Above all we give thanks for the life of a woman I am so proud to be able to call my sister, the unique, the complex, the extraordinary and irreplaceable Diana whose beauty, both internal and external, will never be extinguished from our minds" (Davies 304). The Princess was buried in sanctified ground on an island in the center of an ornamental lake in the Spencer home at Althorp. Her grave faces east, towards the rising sun (British Royal Government website). Princess Diana will be missed not only by her two sons but also by many around the world. Perhaps the best lesson she taught was all people, even those in high positions such as hers are able to help make a difference in the world. She will be missed. Bibliography Works Cited British Royal Government Website. . Davies, Nicholas. Diana, The People’s Princess. New Jersey: Carol Publishing Group, 1997. Morton, Andrew. Diana, Her True Story. New York and Great Britain: Simon & Schuster, 1992. Morton, Andrew. Diana, Her True Story, In Her Own Words. New York: Simon & Schuster, 1997.

The Benefits of the Death Penalty Essay -- Cause Effect Capital Punish

   Fifty-nine criminals were put to death by means of the death penalty in 2004. Whether it had been by lethal injection, electrocution, gas chamber, hanging or even the firing squad was it the correct thing to do? This is a commonly asked question concerning this controversial topic. Should these criminals, murders, and rapists have be put to death? Is the death penalty a proper form of punishment? As Sellin stated, "Whenever hurt is done you shall give life for life, eye for eye, tooth for tooth..." (9). Is the death penalty morally wrong? Anti Death penalty advocates argue life is "so" sacred that we shouldn't even be taking the lives of murderers, but what about the innocent people that died because of that murder. Steven D. Stewart, Prosecuting Attorney for Clark County, Indiana, put it best, " I believe life is sacred. It cheapens the life of an innocent murder victim to say that society has no right to keep the murderer from ever killing again. In my view, society has not only the right, but the duty to act in self defense to protect the innocent" (12). Another controversial topic rendering to the death penalty is cost. Is it really more expensive to keep a criminal in prison for life or is it worth while to sentence them to death? Statistics show that the cost of sentencing an individual to life imprisonment and sentencing an individual to the death penalty are generally equivalent to one another. It is the actual act of the execution that raises the costs. To many people the costs seem strange and useless, but to those who lost a loved one to that criminal find it relieving knowing that there is no way he will ever return. In fact, in a survey conducted in 1995, 74% of people support capital punishment even if th... ...ential.org.dpic/feddp.html 8.) "Innocence and the Death Penalty." Death Penalty Information Center [Online]. November 9, 1999. Available: http://www.essential.org/dpic/innoc.html 9.) Kamis, Theodore. "Capital Punishment on Trial: Which Side is Corect?" [Online]. November 9, 1999. Available: http://users.hsonline.net/beamer/cappun2.html 10.) Paper Presented Before the House of Parliament. "The Death Penalty Will Discourage Crime, 1701." The Death Penalty: Opposing Viewpoints. Greenhaven Press, 1986. 11.) "Pragmatic Arguments Against The Death Penalty." [Online]. November 9, 1999. Available: http://pages.prodigy.com/DC/vortex/prag.html 12.)Stewart, Steven D.. "The Death Penalty: A Message from the Procecuting Attorny." Office of the Clark County Prosecuting Attorney [Online]. November 9, 1999. Available: http:www.clarkprosecutor.org/html/death.htm

Does Socrates see himself as the most important teacher in the city? :: Essays Papers

Does Socrates see himself as the most important teacher in the city? In Plato’s Apology of Socrates, Socrates has to defend himself to the city of Athens. The city of Athens is at odds with Socrates’ philosophy; it contradicted several Athenian beliefs. The city believed that Socrates was an atheist, that he was responsible for corrupting the youth, and that he made the weaker argument the stronger. Socrates believed that he was the most important teacher in the city therefore he continued to defend his actions and beliefs even when his life was on the line. He saw himself as the most important teacher after his visit to the oracle. He believed it was his mission to change the Athenians viewpoints, and he was willing to die for what he believed in. Socrates forced the Athenians to think and to question how they lived their lives. He was a great philosophizer and he knew how important he was to the city. The city did not share Socrates own view of himself as the most important teacher. They believed his philosophies were evil and they were willing to put him to death for his ideas. In Socrates’ first defense, he uses the story of the Delphic oracle. According to Socrates, the oracle once declared that no one was wiser than Socrates. At first Socrates thought the oracle to be wrong so he began to obtain evidence by conversing with wise people in order to refute the oracle: He examined the politicians, poets, and artisans and found that they were almost completely ignorant (except for the artisans, who at least knew well their own areas of expertise), and that all thought they knew things, especially â€Å"the greatest things,† but in fact they did not know them. Since Socrates was at least aware of his own ignorance, he ranked himself above them in wisdom. (18) Thus Socrates began to believe that he was the wisest person in the city. The oracle was a turning point in his life. Instead of focusing on astronomical and physical studies, he began to concern himself with moral and political opinions: â€Å"this turn to the examination of opinions brought Socrates into conflict with the city as such, for his doubt of the worth of generally accepted opinions was also a challenge to the most authoritative opinions, those which concern the city’s gods and the city’s laws†¦Ã¢â‚¬ (18). The fact that Socrates knew he was the wisest and that he began to concern himself with philosophies of the city shows that he saw himself as the most important teacher in the city.

Jollibee

I. BRIEF HISTORY AND DESCRIPTION OF THE COMPANY Jollibee Phenomenon Jollibee is one of the Philippines' phenomenal business success stories. Starting in 1975 as a two-branch ice cream parlor, it later expanded its menu to include hot sandwiches and other meals. With encouraging success, Jollibee Foods Corporation was incorporated in 1978 with seven outlets to fully explore the possibilities of a hamburger concept. Thus was born the company that revolutionized the fast food industry in the Philippines.In 1984, Jollibee reached the P500 million sales mark, catapulting the company into the list of Top 500 Philippine Corporations. In 1987, barely 10 years in the business, the company joined the ranks of the Philippines' Top 100 Corporations. It then became the first Philippine fast food chain to break the P1 billion sales mark in 1989. In 1993, Jollibee became the first food service company to be listed in the Philippine Stock Exchange; thus broadening its capitalization and laying the g roundwork for sustained expansion locally and beyond the Philippines. Undisputed leadershipJollibee is the country's leading fast food chain. The size, geographic expanse and breadth of the company's operations have grown exponentially – from a handful of Jollibee stores twenty-five years ago to over 400 stores in the Philippines and several international stores in countries like the United States and Hong Kong. It is now an international brand with phenomenal milestones that has made millions of Filipinos proud. But Jollibee's leadership is not only reflected by market share (the company enjoys more than half of the entire fast food industry); numerous local and global awards attest to this as well.Recipe for success The foundation of Jollibee's rapid growth has been its strategy to establish dominant market coverage complemented by its superior menu line-up, creative marketing programs and efficient manufacturing and logistics facilities in support of its widening restauran t chain. It is powered by teams of well-trained individuals embracing the culture of integrity and humility, working in a family-like environment of fun and togetherness. As a corporate citizen, Jollibee is also committed to serve its host communities.The company not only nourishes bodies but also people's spirits through countless socio-civic projects. A triumph for and of the Filipino Jollibee dedicates its continuous success to those who have supported the company from the very start – the Filipino people. Jollibee has grown to be so well loved that every time a new store is opened, especially overseas, Filipinos form long queues to the store without fail. It is not just a place where they feel at home; it is a stronghold of heritage, a monument of Filipino victory. Values †¢ Always customer first †¢ Excellence through teamwork Spirit of family and fun †¢ Frugality, Honesty and Integrity †¢ Humility to listen and learn Mission †¢ We bring great tas te and happiness to everyone Vision †¢ Become the most dominant and best-tasting QSR†¦ †¢ The most endearing brand†¦ that has ever been †¢ We will be within reach of every Filipino†¦ †¢ We will lead in product taste at all times†¦ †¢ We will provide FSC excellence in every encounter†¦ †¢ Happiness in every moment. Jollibee Operations Bee happy†¦. Langhap-Sarap sa Jollibee! Day in, day out, Jollibee serves over one million Filipinos who flock to its more than 400 stores all over the country.In ways, small and grand, Jollibee's tasty food, cheerful service and friendly crew touch the lives of so many people who leave its stores with happy memories that will last long after that birthday party, first date or even just that simple meal a customer had when he dropped in one rainy day. From a modest beginning, Jollibee has grown to become not only the number one fast food chain in the Philippines with over 400 stores nationwide, but is also an international brand that has the distinction of being one of the world's most admired companies by the Far Eastern Economic Review. But Jollibee is not stopping here.To reinforce Jollibee's capability to enhance it leadership and build growth, the Management embarked on a broad range of strategic initiatives. Since its starting 1975, the company has expanded tremendously. The phenomenal growth is attributed to the company's unwavering quest to serve and delight the Filipino customer as well as its ability to anticipate and adapt to the ever-changing market environment. Jollibee continues to push its store network expansion maintaining lead over competition, focused on optimum results from right -sized stores on the best site selection in trading territory.This ensures effective and efficient market coverage. To meet the challenges of a more intensely competitive market and to manage the business more effectively, the company undertook a major initiative to re-align th e structure of Jollibee Philippines. The new organization, which has successfully been put in place, has the capacity of enhancing continued dominance in the quick service industry. In 2000 Jollibee Philippines was decentralized into four autonomous Regional Business Units (RBU), corresponding to the country's major geographic markets: Mega Manila, North Luzon, South Luzon and Visayas-Mindanao.The decentralization has structured each RBU into a more manageable business size and span of control. Key support functions like human resources and administration, finance and network development have been transferred to the RBU for greater efficiency in the delivery of products and services, quicker coordination and more timely decision-making. The Head Office/Corporate Services functions (Marketing, Finance, Restaurant Systems, Engineering) have been re-aligned as Support Center to provide continuing assistance to the RBUs and provide corporate-level directions.The new structure has proven to be more responsive to the needs and challenges of a rapidly growing organization and an even more dynamic market. The program has resulted to better execution of programs and renewed enthusiasm and commitment from the Jollibee people. Parallel to all of the above initiatives is the continuous improvement of operating productivity and efficiency across the Jollibee fastfood chain. It continues to initiate improvements on equipment and facilities as well as store procedures to generate faster volume turnover and achieve better quality in the delivery of products.Jollibee remains firm in its resolve to maintain its dominance in the fastfood industry. It will continue to push forward with its strategic programs and aggressively pursue further network expansion to ensure superior market coverage nationwide. Most importantly, it will continually apply itself to the paramount task of consistently delivering superior tasting products at the most affordable prices and services of the hig hest standards in a bright and clean store environment. MARKETING STRATEGYIn line with its long-term goal to be the dominant food service leader in the country, the company acquired Greenwich Pizza in 1994 enabling it to penetrate the pizza-pasta segment. From a 50-branch operation, Greenwich has established a strong presence in the food service industry. A year later the company acquired the franchise of Delifrance, an international food company. This further expanded its penetration in the food service industry particularly in the French cafe-bakery, a growing segment of the Philippine food market.In 2000, the strategic acquisition of Chowking solidified the company's position as the dominant leader and allowed it to have leadership in a major fast food market – the Oriental quick service restaurant segment. The incorporation has revitalized Chowking; providing a platform for the growth of the business and further increasing the enterprise value of the Jollibee Group. Jolli bee's advertising is deeply rooted in the traditional Filipino values of family and love for children. Fueled by Filipino creativity, its expression â€Å"Atin ang Langhap Sarap! is anchored on its products' unique taste and superiority. It aims to be perpetually in the public consciousness through television, radio, print, cinema advertisements and billboards. The company also sponsors selected community activities. Moreover, premium items and toys are offered to bring home and display on the toy shelf. Likewise, as a way to ensure that the superior equity is sustained and a strong, cohesive and comprehensive visual identification in all Jollibee stores is created, a system – wide Jollibee retail identity was initiated.The international graphic design group, Addison was commissioned to formulate the new retail identity that is more dynamic and fun-oriented. The new retail identity is an integrated system encompassing the total restaurant design from the menu-board and vario us signages, the dining equipment and area, to the Playland and other facilities. The product menu is continually reviewed to sustain consumer excitement. Existing products are improved and re-launched. New products are test-marketed in keeping with the strategy of having a continuing fresh line up of products.All these to respond to customers' changing needs and preferences which has been a major factor in Jollibee's success. At the forefront of innovative marketing and advertising program are the Value Meal product upgrades and additions. This has indeed proven to be an effective response to the narrowing consumer spending power brought about by the current economic crunch. Jollibee owns the children market and will endeavor to keep its stronghold on this segment. Hence, Jollibee continues with its Jolly Kiddie Meal promotions, offering a choice of Regular Yum, Spaghetti Special or Chickenjoy.SALES FORECASTING, PRODUCTION SCHEDULING AND MATERIALS REQUISITION PLANNING Sales Forecas ting The sales forecasting done by the store manager is the main determinant of the amount of supplies the store will need. Sales is proportional to the number of products sold so forecasting sales in advance would tell how much supplies the store need to order. Sales is projected daily or weekly and is based on the store’s sales history. From the sales history, the store manager can determine the store’s day type. The day type refers to the categories of a day’s performance.These are Slack, Semi-Peak, and Peak. Knowing the store’s day types will help the store manager determine the sales projection. Production Scheduling Production scheduling is done after determining the demand for each of the products. Each of the product has different production schedules. This is because the demand of one product is different from the demand of another product. They have also different times of peak sales. The schedule determines the number of product to produce for every hour of the day and the number of product to maintain on the warmer bin.Supplies Planning It is the system of planning the amount or volume of materials needed by the store to meet the demand for products at specific volume of transactions for a given a period. Objective of Supplies Planning Through supplies planning, the store manager gets to determine the actual order for each item in the store. Supplies planning prevents overstocking and stockout of supplies. The steps in supplies planning are: 1. Plan the supplies needed by the store based on sales projection. 2. Ensure correct perishable and nonperishable inventories. 3.Update the stock factors according to changes in sales trend. What are the supplies? The store’s supplies vary from cleaning materials to hand towels to frozen patties. Supplies are categorized into two: Daily Supplies – wet/frozen/items that are highly perishable Weekly supplies – dry items like packaging and cleaning materials Actual Order of Supplies The actual amount of supplies that the store will order from Commissary. This is relayed either thru the web or iBOS. This is where supplies and requisition comes in. The prerequisites of the actual order of daily supplies are: . forecasted sales – is based on store’s sales history. 2. adjusted sales – sales is adjusted for unexpected occurrences. 3. stock factor – amount or volume of a product or a raw material needed to serve customer demand for every hundred pesos of sales. SF=Average Quantity of Products Sold Average daily Sales 4. forecast stock – refers to the number of items to be stocked in the store for a given type. FS=Adjusted Sales x Stock Factor of Raw Material 5. ending balance – remaining available stock of items prior to ordering. 6. aily supplies requisition form – is a form used to compute the actual order of daily items. It includes a list of the wet /frozen/bakery items. AO=Forecast Stock  œ Ending Balance The prerequisites of the actual order of weekly supplies are: 1. average daily usage – average daily usage, or ADU, is the average quantity of items sold in one week. It is affected only when there is a change in the weekly sales forecast or weekly sales trend. It does not include bulk orders. ADU =Total quantity of products sold for one week 7 days 2. rdering cycle – is the sum (in days) of the delivery interval, forecast usage coverage and buffer period. 3. stock build up – total usage for the whole length of the ordering cycle. It also represents forecast stock. SB=Ordering cycle ADU 4. par stocking – average quantity of stock needed to sufficiently supply the needs of the store for the whole ordering cycle. 5. ending balance – remaining available stock of supplies. 6. weekly supplies requisition form – is a form used to compute the actual order of weekly items. It includes a list of the wet /frozen/bakery items. Steps in Daily Supplies Planning Step |Activity |Key person | |1 |Gives the daily supplies requisition form to stockman |Production Manager | |2 |Gets the ending balance (EB) by conducting a physical inventory count of the items|Stockman | | |on the list | | |3 |Checks the EB at random to ensure accuracy |Production Manager | |4 |Gets the forecasted from the store manager then writes this on a equisition form |Production Manager | |5 |Computes the Adjusted sales and writes this on a requisition form |Production Manager | |6 |Computes the stock factor (SF) of each item and writes this under the SF column |Production Manager | |7 |Computes the forecast stock (FS) of each item and writes this under the FS column |Production Manager | |8 |Gets the actual order (AO) of each item and writes this under the AO column |Production Manager | |9 |Signs the requisition form in the blank provided. |Production Manager | IV. ANALYSIS OF THE COMPANY’S PRODUCTION PROCESS Forecasting is an indispensabl e tool in the production process of Jollibee Foods Corporation. Demand is forecasted based on the sales of the store for the past periods. This data can be obtained from its sytem called iBOS. This forecasted data is adjusted for some occurrences or factors that might affect their sales in the period that the store is forecasting. This forecast is then translated to production schedules of different products. After making the production schedules, the Production Quality Manager (PQM) performs the supplies planning.Jollibee Corporation has policies and processes concerning supplies planning and requisition. The PQM of each store has the hand on how to go about the planning and ordering of supplies needed for his/her respective store. Jollibee Corporation has already installed a system of ordering supplies needed by its store branches – the AMWS. Jollibee, City of San Fernando branch has the following system of production. The schedule of ordering for wet/frozen supplies is eve ry Monday, Wednesday, and Saturday. Delivery of such has a lead time of 2 days. On the other hand, schedule of ordering for dry supplies is every Tuesday, Friday and Sunday, with a lead time of 3 days.If the PQM Manager has already placed his/her order and there are some unexpected orders that can affect the consumption of supplies, he or she has the benefit of making adjustments to his or her order a day before the delivery date through its system — AMWS. Special Holidays and events are highlighted in the store’s calendar to incorporate these in the determination of demand and to prevent stock out of supplies. If there is really an unexpected bulk order, and the store cannot accommodate such order, the store has the option to decline the order. Otherwise, the store borrows from another store in the area to avoid opportunity loss from that order. V. RECOMMENDATIONOur modern technology is continually giving advances to business organizations. And Jollibee is one of thos e that continue to search for more improvements in their systems concerning their operations. With the case of iBOS, the product quality manager can easily create, modify, inquire and maintain useful data by just a click of a mouse. Once the program/system is entered into the computer, the PQM is supplied with needed information on inventory balance, order listing and sales. Truly, the advantage of this system is to increase the productivity of the PQM and making it accessible to other department managers who might need the above mentioned data in making business decisions.Poor decisions may affect the firm’s profits by requiring expensive corrective actions and may be driven out of business by a much more vigilant competitors. Thirty years of solid experience made Jollibee Corporation produce and adapt the nationwide computer aided system to their advantage. It would not make it as the number one fastfood company in the Philippines if not for its expertise in their productio n. It is therefore recommended that Jollibee Food Corporation to continually improve its production and make use of technology to further enhance its systems. TABLE OF CONTENTS I. Brief History/ Description of the Company II. Marketing Strategy III. Sales Forecasting, Production Scheduling and Materials Requisition Planning IV. Analysis of the Company’s Production Process V. Recommendation